A 6-week practice-based course for leaders
THE CONVERSATION YOU'RE AVOIDING IS COSTING MORE THAN YOU THINK.
Six weeks. Six conversations you have been putting off. And an AI-powered lab where you rehearse every one of them before you are standing in the room.
Confident Conversations©. For leaders who are done winging it.
Save My Seat - October 5 Cohort7-day money-back guarantee • Live weekly coaching included • Enrollment closes October 4
ENROLLMENT FOR THE OCTOBER 5 COHORT CLOSES IN
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Boise State University
Instructor, professional and continuing education
15+ Years
Leading teams and coaching the leaders who run them
Certified Executive Coach
Trained to coach people through exactly these moments
Emotional Intelligence
Certified specialist. The skill underneath every hard conversation
Take 90 seconds before you keep reading
I have had to tell people their job was gone.
You do not forget those conversations. You replay them.
And the hard part wasn't even finding the words. It was being the person who had to say them, steady and clear and still human, while everything in the room pulled the other direction.
In fifteen years, not one hour of my training ever put me in that room before it counted.
That is the gap this course exists to close. Here is the 90-second version. →
THERE IS A CONVERSATION YOU ARE AVOIDING RIGHT NOW.
You know it matters. That is why it feels so heavy.
The feedback you keep putting off.
The team member who gets defensive.
The peer who pushes back in meetings.
The manager who gives unclear direction, then questions your work.
The conversation where something needs to be said, but you are not sure how to say it without making things worse.
So you think it through. You tell yourself you will bring it up next time. Then the next time comes. And you soften it, over-explain it, avoid it, or walk away, replaying what you wish you had said.
That does not mean you are a bad leader. It means you are being asked to perform in moments you have never had space to practice.
AND IF IT FEELS LIKE YOU ARE THE ONLY ONE AVOIDING THESE CONVERSATIONS, YOU ARE NOT.
2 in 3
managers say they are uncomfortable communicating with their own employees.
Harris Poll for Interact, 2016
34%
have postponed a difficult conversation for a month or more. That is a third of your workforce sitting on unresolved conflict.
Crucial Learning
$25,000
or more is what 1 in 3 professionals say their silence in a single difficult conversation cost their organization.
Crucial Learning, 2021
KNOWING WHAT TO SAY WAS NEVER THE BIGGEST PROBLEM.
You know feedback should be direct. You know defensiveness does not mean you back down. You know what a clear, composed leader sounds like.
None of it holds up once the conversation actually starts. Once their tone shifts. Once your own reaction kicks in before you can catch it.
Information does not build confidence. Reps do.
And if you are reading this for your team, you already know it. You bought the seminars. You sent them to the workshops. You handed them the frameworks. The behavior still is not sticking, because nobody has had a place to practice before the conversation that actually counts.
Confident Conversations© closes that gap.
The part nobody else gives you
BUILT AROUND THE LEADERSHIP PRESENCE LAB©
Each week you take on a real type of leadership conversation and prepare for it using that week's framework. Then you step into the AI-powered Lab and actually run it.
The version where they get defensive. The version where they shut down. The version where it goes sideways.
By the time you are in the actual room, you have already been in it. Just not for real yet.
★ ★ ★ ★ ★
THIS IS WHAT SHOWING UP DIFFERENTLY LOOKS LIKE
"This helped me pause instead of react. Practicing, rather than just sitting in a workshop, has made a huge difference in how I show up with my team."
Lindsey
Hospitality Director
"Whoa! I admit I was skeptical, but the insights I'm gaining are unreal. Sometimes I get stuck, but I'd rather do it in a practice environment than a high-stakes leadership conversation!"
Justin
Field Manager
"This is really helping increase my confidence. I have already seen the impact outside the lab. I have a ways to go, but for the first time, I feel like I have a path to get there."
Brittany
Office Supervisor
WHAT REALLY CHANGES IN SIX WEEKS?
You stop walking into hard conversations with a loose idea and crossed fingers.
✓ You know how to prepare.
✓ You know how to open.
✓ You know how to stay grounded when emotion shows up.
✓ You know how to give feedback without losing the thread.
✓ You know how to hold your ground without making it a battle.
✓ You know how to use questions to create clarity and influence.
You may still feel nervous. But you will not be winging it.
And that changes how people experience your leadership.
The curriculum
THE SIX-WEEK PATH
Built to change how you show up when it counts.
Week 1
YOUR INNER COMPASS
Know what is driving you before you walk in the room.
Slow down, notice your emotional patterns, and recognize the default behaviors that show up when pressure rises, so you are not reacting from stress, frustration, or avoidance.
Because the first conversation you lead is the one happening inside you.
Week 2
THE CLARITY CONVERSATION
Stop being misread and start being heard.
A simple structure for opening a conversation with direction and buy-in, without rambling, softening, or blindsiding the other person.
Because when you only have a topic, you are winging it from the first sentence.
Week 3
THE FEEDBACK CONVERSATION
Say it in a way that actually lands.
Separate facts from stories, name expectations clearly, and keep the conversation from getting hijacked by secondary issues.
Because delayed feedback does not avoid tension. It multiplies it.
Week 4
THE TOUGH CONVERSATION
Hold your ground when tension or pushback shows up.
Stay composed without becoming cold, direct without becoming harsh, and grounded without losing the relationship when emotion enters the room.
Confidence is not the absence of discomfort. It is staying intentional inside it.
Week 5
THE INFLUENCE CONVERSATION
Move people without pulling rank.
Use questions, curiosity, and strategic clarity to create alignment instead of resistance, with peers, senior leaders, and stakeholders who do not immediately agree.
The best leaders do not just communicate information. They shape understanding.
Week 6
CARRY IT FORWARD
Make intentional leadership your default, not your exception.
Integrate the tools, build a plan for future conversations, and use a simple post-conversation review that keeps working after the course ends.
The goal is not one good conversation. It is becoming the leader who can have all of them.
the six-week path
SIX WEEKS FROM NOW, EVERY ONE OF THESE IS A CONVERSATION YOU HAVE ALREADY HAD.
Save My Seat - October 5 CohortEnrollment closes October 4. Backed by the 7-day money-back guarantee.
WHAT IS INSIDE, AND WHY
Understanding a framework is not the same as trusting yourself to use it under pressure. Every piece below exists to close that specific gap.
Short, focused weekly training
Built for working leaders, not another hour-long lecture sitting unfinished in a dashboard.
Leadership Presence Lab© access
Two required prompts a week, plus unlimited extra reps on your own schedule. Before the real conversation, not after.
Weekly live applied coaching hours
Somewhere to bring the conversation you are stuck on, before it becomes a missed opportunity. Ask me anything about leadership.
Reflection and application work
Tied to conversations already on your calendar. Not extra theory, support for the work in front of you.
One cohesive system to keep
Frameworks and tools that run confident conversations long after the six weeks end.
Cohort structure and accountability
A weekly rhythm and a reason to actually finish. You are not buying access to a pile of content.
YOUR INVESTMENT
What avoiding it costs
One in three professionals say their silence in a single difficult conversation cost their organization $25,000 or more.
Confident Conversations© costs less than 2% of that.
Six weeks of training built to make sure the conversation gets had, and gets had well.
Crucial Learning, 2021 study of 1,100 professionals
Many leaders cover this with professional development funds. The email and the one-page business case to make that ask are right below.
Most leaders do not pay for this themselves
IF YOUR COMPANY HAS A DEVELOPMENT BUDGET, THIS IS WHAT IT IS FOR.
The hard part was never the money. It is writing the email. So we wrote it for you.
The Expense Request Kit
✓ The approval email, written for you to copy, fill in, and send
✓ A one-page business case with the week by week curriculum and what avoided conversations actually cost
✓ A second business case written for K-12 school and district approvers
Send it. Get approval. Come back and take your seat.
Free. We email it to you so you can forward it straight on.
Risk reversal
TRY THE FIRST WEEK ON ME.
Enroll. Show up for week one. Run your first reps in the Leadership Presence Lab©.
If it is not what you expected, email me within 7 days of your cohort start date and I will refund you in full. You keep the Companion Guide either way.
I can offer that because I know what happens when a leader practices before the conversation instead of replaying it afterward.
Heather Haygood, Founder, HMH Solutions
CHOOSE YOUR COHORT
Same course, same guarantee. Pick the six weeks that fit your calendar.
Starting next
Starts Monday, October 5
Six weeks, finishing mid-November. Enrollment closes October 4.
$497
Schedule conflict?
Starts Monday, November 9
Six weeks, finishing before the holidays. Enrollment closes November 8.
$497
Both cohorts carry the same 7-day money-back guarantee.
Need your company to cover it? Get the Expense Request Kit.
IS THIS ACTUALLY FOR YOU?
It works whether you are building this skill for yourself or building it into your team. It does not work for everyone.
THIS IS FOR YOU IF
✓ You are a manager who needs to give clearer feedback
✓ You are an emerging leader preparing for more responsibility
✓ You lead a team navigating tension or misalignment
✓ You are experienced and tired of replaying conversations afterward
✓ You are in HR or L&D building a bench of managers who do not avoid the conversations that move performance
This is for you if you are done hoping the right words show up in the moment.
THIS IS NOT FOR YOU IF
✗ You want passive content you can skim and forget
✗ You are looking for scripts that remove all discomfort
✗ You want to avoid accountability, feedback, or tension altogether
✗ You are not willing to actually practice
Confident Conversations© is for leaders willing to practice. Not perfectly. Honestly. That is where confidence gets built.
YOU ARE ABOUT TO HAVE ANOTHER HARD CONVERSATION.
BUT THIS ONE IS WITH YOURSELF.
“Will this actually work?”
Yes, because you do not just learn it, you rehearse it.
Every week runs through the Leadership Presence Lab©, an AI practice space with real prompts and real scenarios: the version where they get defensive, the version where they shut down, the version where it goes sideways.
That sits inside the EQ Mastery Cycle©: learn it, practice it in the Lab, reflect on it, apply it live, and get support if it does not land. By the time you are in the actual room, you have already been in it. Just not for real yet.
“But will it hold up outside the course?”
That is the whole idea.
You use it on real tension, real feedback, real pushback, real influence moments, until walking into the actual conversation feels like the second time, not the first.
If you are building this across a team, the same rhythm is what makes it hold. Every person moves through learn it, practice it, apply it, with support along the way. Not a training day that fades in a month. A system your team keeps using long after the course ends.
“I am already busy.”
We know. And you do not need another heavy program sitting unfinished in your dashboard.
Confident Conversations© is built for working leaders. Plan for about 2 to 3 hours a week: short training, guided reflection, AI-powered practice, and application tied to conversations you are already having.
This is not extra theory. It is support for the leadership moments already on your calendar.
“What if I get stuck?”
You are not left to figure it out alone.
Weekly live applied coaching hours give you a place to ask questions, talk through challenges, and get support as you apply the work. Sometimes the difference between avoiding a conversation and handling it well is having somewhere to think it through first. That place is built in.
“I am afraid I will start strong and then fall off.”
That is exactly why this is a six-week cohort and not a content library.
A clear path. A weekly rhythm. Required practice. Real application. And a reason to keep moving.
You are not buying access to a pile of content. You are stepping into a guided practice process built to develop the skill while the momentum is still there.
Meet Heather, your guide
I built this because I kept seeing the same pattern.
I am Heather Haygood, founder of HMH Solutions. Leadership strategist, certified executive coach, change practitioner, and instructor in Boise State University's professional leadership programs.
Across organizations, teams, and every leadership level, I watched capable people struggle. Not for lack of intelligence, care, or work ethic, but because they were expected to handle hard conversations in high-pressure moments they were never trained for, with no way to practice before standing in the middle of one.
Hard conversations take more than good intentions. They require self-awareness, emotional control, clarity, timing, and curiosity, backed by tools that help you access all of it under pressure.
This is not a one-off workshop you attend once and hope holds up. It is training, practice, reflection, and real application working together, closing the gap between how you feel walking in and how you actually show up once you are in it.
FREQUENTLY ASKED QUESTIONS
Is this a self-paced course?
How much time will this take each week?
What is the Leadership Presence Lab?
Do I have to use the AI Lab?
Is this for new or experienced leaders?
What happens if I fall behind?
Can I get reimbursed by my employer?
STOP LEAVING YOUR LEADERSHIP PRESENCE TO CHANCE.
The conversations you avoid, soften, rush through, or replay are not small moments.
THEY ARE THE MOMENTS THAT DEFINE YOU
They shape your credibility. Your accountability. Your influence.
And ultimately, how people experience your leadership, whether you meant them to or not.
You could keep figuring it out one conversation at a time.
Or you could spend six focused weeks building the skill directly.
Starting next
Starts Monday, October 5
Enrollment closes October 4.
$497
Schedule conflict?
Starts Monday, November 9
Enrollment closes November 8.
$497
Backed by the 7-day money-back guarantee. Practice before the conversation, not after.
Not paying out of pocket? Grab the Expense Request Kit and send the ask to your manager.
